We are looking for someone who has been an effective Sales Manager or Telesales Team Leader with a proven background in supporting high performing teams, people management and coaching skills.
We are currently recruiting on behalf of an award-winning insurance company.
Due to significant growth plans, they are expanding their Cardiff based team.
Understand, support and advise customers requiring a wide range of information, advice and guidance.
To provide a telephone and multi-channel support service with integrity, professionalism and adhering to all relevant process, procedures, and legislation.
General
The Customer Service Advisor is required to provide an exceptional level of service to our service users working with a variety of well-known and smaller organisation from charity, third sector and government sectors.
They continuing to expand and are currently looking to recruit an experienced contact centre Team Leader to manage a team of Inbound Sales Agents.
CCP are delighted to be partnering with a fantastic client who we have been supporting throughout 2024, a year that has seen significant growth and diversification of their business.