To be successful within this role, the Customer Success Manager will need to be customer focussed and have the ability to build long-lasting and trusting relationships whilst still generating account expansion revenue.
My client is currently looking to expand their Manchester based team with an experienced and driven Customer Success Manager.
This is an exciting opportunity for a Customer Success Manager to be apart of highly successful and renowned business within the Fleet Management Solutions Industry.
Are you an experienced Customer Success Lead / Senior Customer Success Manager looking for a remote opportunity to manage & lead a team of Customer Success Managers, whilst also helping to sculpt the overall customer journey?
I've been retained by one of my favourite Series A SaaS clients to bring in a Customer Success Lead.
The business sell their SaaS solution into Enterprise level clients, with the likes of Spotify & BT as existing customers.
An exciting opportunity has become available for a Customer Service Administrator to join a successful well established, family owned, gift and home accessories company.
General
The role will support the Sales administration within the Customer Services Department to provide an unrivalled high-quality service to their customers both professionally and within agreed or reasonable timescales.
Working as part of the Customer Services Team, your main duties will include supporting and resolving customer's queries via telephone, email, webchat, and any other relevant channels, taking ownership for delivering a world class level of customer service, you will accurately enter data, process transactions, reporting, you will deal with internal and external queries, complaints, booking in of goods and collections, processing of customer information and any other duties required.
They are now looking to recruit a talented, commercial & innovative Senior CRM Manager to help take the business onto the next stage of its growth ambitions.