We're on the lookout for a CRM Operations Executive (3-month fixed term position) on behalf of one of our Innovative Loyalty Market Clients to team up with their CRM Ops Manager and rev up their retention delivery.
In this hands on role, you'll ensure sure their CRM program runs like a well-oiled machine-building, setting up, and double-checking campaigns and programs.
Role Details
Support the CRM Manager in boosting their retention and loyalty efforts, ensuring key personalisation and data-led targeting of automated messaging.
The role is key in providing exceptional customer service experience and improving customer satisfaction retention rates and increasing sales of qualifications, training, and memberships.
Reporting to the Contact Centre Team Lead, the Customer Support Advisor will be the first point of contact in all interactions with the customer and member base, including students, members, employers, and customers, ensuring a first class and personalised experience is delivered.
We are working with a growing and innovative Membership body in central London to find their newest Contact Centre team member.
As a Customer Service Executive, you will be responsible for cultivating and enhancing the Customer Journey across multiple touch points.
We are looking for a highly professional, customer-centric, Customer Service Executive to join our expanding E-commerce Team.
If you are looking to challenge yourself in a fast paced, Luxury Beauty environment, where the customer experience is at the fore, then this is the job for you.
We are looking to hire a Sales and Retentions Advisor on a permanent basis.
The main function of this role is to sell insurance products, support the customer's online sales journey & retain customers that are wishing to cancel their existing policies.
A top UK insurer with ambitious growth plans is increasing head count and looking to recruit a new member for the customer services team.
Our family feel client are looking for an experienced Customer Service Executive to join their already busy, fun team to be the first point of contact for customers whilst managing their experience and their orders
Our client is looking for a customer service and target focused individual to join their retentions team.
Using your natural communication skills, you will be the first point of contact for all customers coming to the end of their existing agreements.
By using your listening skills and asking open questions, you will build a rapport with the individuals to enable you to understand the customers' requirements and offer them new products or services to retain them within the business.
Our client based in Orpington are on a huge journey and looking for likeminded top talent to join their fun-loving, hardworking team in achieving ambitious goals.