Managing and retaining a portfolio of customers who are at the end of their contracts.
General
Kenneth Brian Associates are working on a fantastic opportunity for a prestigious employer based in Epsom, who are seeking a Customer Retentions Executive to join their team.
Working as part of a team whose focus is on customer retention, this role will involve ensuring high levels of customer satisfaction, and ensuring that customers are offered a choice of options.
The Primary responsibility of the Retention Co-ordinator is to actively manage the retention of customers within our client's software subscription portfolios.
Pertemps has a stand-alone role available within our clients Customer Service department as a Subscriptions Retentions Coordinator.
This is an exciting opportunity for a strong, focused individual to prosper and showcase your talents.
We're on the lookout for a CRM Operations Executive (3-month fixed term position) on behalf of one of our Innovative Loyalty Market Clients to team up with their CRM Ops Manager and rev up their retention delivery.
In this hands on role, you'll ensure sure their CRM program runs like a well-oiled machine-building, setting up, and double-checking campaigns and programs.
Role Details
Support the CRM Manager in boosting their retention and loyalty efforts, ensuring key personalisation and data-led targeting of automated messaging.
As a Customer Service Executive, you will be responsible for cultivating and enhancing the Customer Journey across multiple touch points.
We are looking for a highly professional, customer-centric, Customer Service Executive to join our expanding E-commerce Team.
If you are looking to challenge yourself in a fast paced, Luxury Beauty environment, where the customer experience is at the fore, then this is the job for you.
The Customer Service Support Executive is a key role engaging with prospective and existing customers delivering a high level of customer service.
Are you an advocate of health & wellbeing, are you looking to make a change to people's lives and are you looking to work as part of a vibrant and energetic customer service team?