Customer Account Executives are a prime and pivotal point of contact within the business, liaising with customers and internal teams to deliver an excellent customer experience.
You will be a key member of the Team responsible for the growth and retention of business, through pro-active customer management, development and issue resolution.
General
A fantastic opportunity has arisen for someone to join my clients Customer Service Team in a rapidly growing company.
We're on the lookout for a CRM Operations Executive (3-month fixed term position) on behalf of one of our Innovative Loyalty Market Clients to team up with their CRM Ops Manager and rev up their retention delivery.
In this hands on role, you'll ensure sure their CRM program runs like a well-oiled machine-building, setting up, and double-checking campaigns and programs.
Role Details
Support the CRM Manager in boosting their retention and loyalty efforts, ensuring key personalisation and data-led targeting of automated messaging.
The role is key in providing exceptional customer service experience and improving customer satisfaction retention rates and increasing sales of qualifications, training, and memberships.
Reporting to the Contact Centre Team Lead, the Customer Support Advisor will be the first point of contact in all interactions with the customer and member base, including students, members, employers, and customers, ensuring a first class and personalised experience is delivered.
We are working with a growing and innovative Membership body in central London to find their newest Contact Centre team member.
Consultants on Demand: a consultancy start-up with global backing.
General
Imagine Consultants on Demand: a consultancy service offered by RandstadSourceright across all our clients in the UK and Ireland.
Imagine enjoying the dynamic culture of being a consultant across many industries and markets whilst being part of a global company in a permanent job.
As a Customer Service Executive, you will be responsible for cultivating and enhancing the Customer Journey across multiple touch points.
We are looking for a highly professional, customer-centric, Customer Service Executive to join our expanding E-commerce Team.
If you are looking to challenge yourself in a fast paced, Luxury Beauty environment, where the customer experience is at the fore, then this is the job for you.
The Customer Service Support Executive is a key role engaging with prospective and existing customers delivering a high level of customer service.
Are you an advocate of health & wellbeing, are you looking to make a change to people's lives and are you looking to work as part of a vibrant and energetic customer service team?