We're on the lookout for a CRM Operations Executive (3-month fixed term position) on behalf of one of our Innovative Loyalty Market Clients to team up with their CRM Ops Manager and rev up their retention delivery.
In this hands on role, you'll ensure sure their CRM program runs like a well-oiled machine-building, setting up, and double-checking campaigns and programs.
Role Details
Support the CRM Manager in boosting their retention and loyalty efforts, ensuring key personalisation and data-led targeting of automated messaging.
The role is key in providing exceptional customer service experience and improving customer satisfaction retention rates and increasing sales of qualifications, training, and memberships.
Reporting to the Contact Centre Team Lead, the Customer Support Advisor will be the first point of contact in all interactions with the customer and member base, including students, members, employers, and customers, ensuring a first class and personalised experience is delivered.
We are working with a growing and innovative Membership body in central London to find their newest Contact Centre team member.
Consultants on Demand: a consultancy start-up with global backing.
General
Imagine Consultants on Demand: a consultancy service offered by RandstadSourceright across all our clients in the UK and Ireland.
Imagine enjoying the dynamic culture of being a consultant across many industries and markets whilst being part of a global company in a permanent job.
As a Customer Service Executive, you will be responsible for cultivating and enhancing the Customer Journey across multiple touch points.
We are looking for a highly professional, customer-centric, Customer Service Executive to join our expanding E-commerce Team.
If you are looking to challenge yourself in a fast paced, Luxury Beauty environment, where the customer experience is at the fore, then this is the job for you.
The Customer Service Support Executive is a key role engaging with prospective and existing customers delivering a high level of customer service.
Are you an advocate of health & wellbeing, are you looking to make a change to people's lives and are you looking to work as part of a vibrant and energetic customer service team?
Our client, a prominent Financial Services organisation, is looking for an additional person to join their inbound customer service team.
Suitable candidates will have a background in a telephone based customer service role, ideally with 12 months experience in a similar role, a pleasant telephone manner and an ethical and honest approach to customer's needs.
The role will focus on client satisfaction and problem solving with the ability to speak to customers about their circumstances in order to make sure they have taken the correct product and identify any other product areas which they could be interested in.