R13 are currently working alongside a fantastic company, who are looking for a highly organised individual to join them as a Customer Retention Advisor.
This is a key role with a focus on retaining customers at the cancel/renewal stage, handling potential objects and providing excellent customer service.
Are you looking for a new opportunity, to work within a reputable, award-winning business management organisation?
We are looking for a highly motivated, very personable, IT-literate customer service advisors to join a young, dynamic, professional services organisation that provides a full range of support for a selection of international e-retailers, brands and manufacturers.
You will need to be a proactive, customer focussed individual who genuinely enjoys working in a fast-paced environment and is keen to develop their skills in a growing customer service team.
The small but busy team of customer service advisors provide customer support to 20 e-commerce web shops daily, through telephone, email support and online chat support.
The role will initially commence on a temporary basis and will become permanent at the 13 week stage however permanent applications will be considered.
We have a fantastic opportunity for a highly motivated customer service professional to join our established Licencing team based in the heart of
You will be an integral part of a wider team providing an admin and operational support service to our landlords and branch network, in addition to regularly engaging with regional directors and local authorities to ensure compliance with licensing regulations and all licensing related matters.
This is a highly responsible job involving keeping abreast of potential changes to local authority conditions working with Landlords to ensure they remain compliant of the regulations and conditions of their licence and assisting with branch and Landlord queries.
In this Account Executive role, you will inherit a significant book of business, which you will service and look to develop, but your first priority will be retention.
Also they have an excellent reward package to recognise successful Account Executives.
This is a book with clients whose premiums range up to £100k and is not trade specific, giving you a great mix of Clients.
R13 Recruitment are currently supporting in the recruitment of a Customer Service Advisor to join an established insurance company based in Norwich.
The purpose of your role will be to provide expert insurance advice to customers, build and maintain customer relationships and ensure all customers have an excellent experience with the business.
This is a full time, permanent opportunity working 9.00am - 5.00pm, Monday to Friday.