Our Customer Service Advisors are a dedicated team that are crucial to our operation, who promptly respond to high volume inbound and outbound calls from our customers, while maintaining our Service Level Agreements and time frames.
We are currently looking for a Customer Service Advisor to join our team at our East Kilbride Operation Centre and be part of our continuing growth.
You'll be working from Monday to Friday with no bank holiday working, so you'll benefit from a great work-life balance and have more time to yourself.
Provide excellent service and 'contact experience' for the customer within designated set of accounts to meet the customer's pricing, delivery and quality requirements.
Whether this is your first Retail Advisor role - or you're looking to take the next step in your career, if you're self-motivated, engaged, and passionate about delivering an authentic customer experience, then we want to hear from you.
The secret to our success?
Join one of our O2 stores and you'll become part of a team that thrives on making our stores look great, delivering an exceptional customer experience - and supporting each other to learn new skills and develop your career.
Whether this is your first Retail Advisor role - or you're looking to take the next step in your career, if you're self-motivated, engaged, and passionate about delivering an authentic customer experience, then we want to hear from you.
The secret to our success?
Join one of our O2 stores and you'll become part of a team that thrives on making our stores look great, delivering an exceptional customer experience - and supporting each other to learn new skills and develop your career.
Provide excellent service and 'contact experience' for the customer within designated set of accounts to meet the customer's pricing, delivery and quality requirements.
To manage and develop the Regional & Hospitality sector to achieve targeted sales growth whilst ensuring that the highest level of customer service and support are always provided, in line with the Sales Desk Quality Manual.