We are looking to hire a Sales and Retentions Advisor on a permanent basis.
The main function of this role is to sell insurance products, support the customer's online sales journey & retain customers that are wishing to cancel their existing policies.
A top UK insurer with ambitious growth plans is increasing head count and looking to recruit a new member for the customer services team.
Reporting to the Contact Centre Team Lead, the Customer Support Advisor will be the first point of contact in all interactions with the customer and member base, including students, members, employers, and customers, ensuring a first class and personalised experience is delivered.
The role is key in providing exceptional customer service experience and improving customer satisfaction retention rates and increasing sales of qualifications, training, and memberships.
We are working with a growing and innovative Membership body in central London to find their newest Contact Centre team member.
Working as a Retention Advisor, your role is to retain existing policy holders in the household Insurance market.
Our client, a highly respected specialist insurance company, is looking for a passionate and professional individual to join their Retentions/Renewals team.
Our client is looking for a customer service and target focused individual to join their retentions team.
Using your natural communication skills, you will be the first point of contact for all customers coming to the end of their existing agreements.
By using your listening skills and asking open questions, you will build a rapport with the individuals to enable you to understand the customers' requirements and offer them new products or services to retain them within the business.
Our client based in Orpington are on a huge journey and looking for likeminded top talent to join their fun-loving, hardworking team in achieving ambitious goals.