As a Key Account Manager, you will be responsible for retention and development (growth) of existing customer portfolio (circa 15/20 accounts) by delivering exceptional levels of customer service, this includes engaging with a wide range of internal stakeholders.
You will be expected to create and building a rolling 12-month customer management strategy that ensures the pro-active management of both the commercial and service elements throughout the life of the contractual term.
You will implement strategic campaigns to improve service and grow business revenue for your portfolio and achievement of the core KPI's set out below
As Marketing Communications Manager you will be responsible for all communications across the brand, organising product launches, generating positive engagement and sales through effective use of PR and social media channels.
We are working on behalf of an established brand who are looking to recruit an experienced Marketing Communications Manager to join their marketing department to focus on several key brands particularly in the automotive industry.
Benefits
Competitive salary, company car, 25 days holiday plus Bank Holidays, BUPA private medical, cash plan for dental and optical, enhanced pension scheme, onsite gym and free parking
As Customer Service Coordinator, you will report into the Customer Service Manager, ensuring that customers are provided with the upmost level of customer service.
The KC Group are working with a leading Global Manufacturing company based In the Solihull area who are recruiting for a full-time permanent Customer Service Coordinator.
The role offers hybrid working and flexible hours across a 37.5 hour working week.
CCR are supporting a leading market UK Brand who are looking to recruit an experienced Director of Customer Contact who will be reporting at strategic board level.
Package £150,000 neg (inclusive of Salary and Bonus)
Remote - But will require visits to various sites across the UK.
We care about making a positive impact for our colleagues, customers, partners and the wider community.
We're here to provide simple and straightforward consumer finance solutions and we work with many well-known retailers and brands to help their customers finance their purchases in a responsible way.
We're part of a global bank and are proud to be a Top Employer UK, providing a great place to work in an open and inclusive environment.
We are seeking an enthusiastic Customer Service Administrator for an energetic and dynamic office located near Birmingham City Centre, selling furniture as part of a long-term, inclusive, family business which has been in operation for over 50 years.
We pride ourselves on our continued success and are always looking for individuals with the right personality and motivation to grow within our company as we continually strive for excellence as one of the top retailers in our field.
The office is located within our warehouse, along with a number of our other offices and our customer showroom but offers a contemporary environment in which to work, with air-conditioning and plenty of space for staff to feel comfortable during their working hours.
Support your Client Services team with all the administration & campaign co-ordination duties associated with keeping their clients delighted.
Booking multiple mailing campaigns onto their Tharstern MIS system, dealing with many daily queries & tasks, keeping Salesforce & Tharstern accurate and any other ad-hoc duties required by your Account Director / team.
Including, but not limited to, quoting Clients (within 2 hours whenever possible) & following up on quotations to seek the order.