My client is a government-owned Economic Development Bank, managed independently.
They work closely with the finance sector and entrepreneurs, they strive to make finance markets work better - so businesses in the UK can survive, thrive, and grow.
Manage, support and coordinate the work of the Customer Relations team, motivating individuals to excel in their roles and meet professional and personal development goals.
PURPOSE SUMMARY
You will be responsible for the overall management of the Customer Relations Team, supporting, motivating, and coordinating the complaint workload whilst ensuring regulatory timeframes and departmental key performance (KPI's) are met.
General
Through your day-to-day actions you will ensure fair outcomes for customers whilst adhering to formal processes and policies.
Pyramid8 are recruiting for a Customer Relationship Manager for an organisation in Sherburn.
You will manage key customer relations with high value customer as we as being a dedicated individual to provide managerial guidance and ensure the smooth operation of their office using an ERP System.
They are looking for an efficient manager with impeccable organizational skills and an eye for detail.
Our international client requires an experienced Customer Relations Coordinator to join their team for a minimum period of 6 months
The role is responsible for managing and resolving difficult customer situations once escalated from the Level 2 team.
Key skills are showing empathy and understanding of the customer situation, and identifying solutions that maintain the customer's confidence in the brand whilst balancing the commercials.
We have an exciting opportunity available for a Customer Service Manager to join a successful outdoor sportswear brand for their growing customer service team based in Liverpool.
You will be responsible for managing team members and maintaining general communications.
This is a entrepreneurial business who have grown every year since their launch 5 years ago and 2024 is going to be another big year for them, with a real focus on international presence.
Our Client, an international manufacturing company, is currently recruiting an amendable, resourceful and professional Client Relationship Specialist, you will be the primary point of contact for the company clients.
Managing the company's national accounts.
Reporting to the Client Manager, duties to include
Provide exceptional customer service to clients via phone, email, and chat.
A fantastic opportunity has become available within a fast-growing technology and IT company who are searching for a Customer Relationship Manager to join their team located in the Greater Southampton area.
They place their customers at the centre of what they do and are constantly finding and developing new and innovative IT and technological solutions.
For years now this company provided excellent services to their customers, ensuring that their clients' needs are catered to from inception to the point of implementation and then afterwards during aftercare.