Now hiring for a Customer Support Executive to join us at a group that oversees several world leading automotive brands based in either Coventry or Slough.
You will be an integral part of the business, managing customer needs and identifying potential solutions and renewal opportunities.
Sheridan Ward is excited to be recruiting for a well-established company based in Uxbridge, they are looking for a Customer Service Executiveto join their outgoing and friendly team!
This role is ideal for someone who as previously worked with different customers and has good knowledge of processing orders in a fast paced environment!!
Exciting Job Opportunity: Customer Service Representative ?
Join our client at their brand-new office near Holyport Bray as a Customer Service Representative and become a pivotal part of their team, dedicated to delivering exceptional service and resolving challenges with a flair!
Are you ready to embark on a thrilling journey in the heart of a dynamic call center?
Exciting Job Opportunity: Customer Service Representative ?
Join our client at their brand-new office near Holyport Bray as a Customer Service Representative and become a pivotal part of their team, dedicated to delivering exceptional service and resolving challenges with a flair!
Are you ready to embark on a thrilling journey in the heart of a dynamic call center?
You will be responsible for the overall management of the Customer Relations Team, supporting, motivating, and coordinating the complaint workload whilst ensuring regulatory timeframes and departmental key performance (KPI's) are met.
Through your day-to-day actions you will ensure fair outcomes for customers whilst adhering to the companies processes and policies.
Complaints Manager - Slough 40-42k plus car and great benefits.
Acting as the first point of contact for all incoming enquiries to the Chamber, providing excellent customer services and effectively triaging enquiries to the relevant departments.
About the role
Coordinate and provide administrative support for to the Member Services team and undertake periodic call campaigns to support engagement activity.
Due to the nature of the Support Services business many of these areas are subject to SLA's, key performance indicators and balanced scorecard assessments.
Role Overview
The role is responsible for managing the Field Service Engineers (FSE's) resource diary.
Our client is a prestigious company on the trading estate in Slough, they are looking for an exceptional Customer Service Executive to work in their team.
Working in the customer service finance team you will work with customers to organise early settlements, maturities and terminations.