The Customer Service Executive frequently works with our client's other teams to offer assistance to customers, whilst collaborating with the Product and Design and Digital Marketing teams to create a voice or tone for communicating with customers.
£12-£14 per hour; About the role
The role also includes sharing knowledge and training the new Apprentices who join the business.
Sales Executive role: As a Contact Centre Sales Executive you will play a pivotal role in driving the sales efforts through outbound calls to potential clients.
Our established client is looking for an Inbound Customer Service executive for an initial period of 3 months immediate start based within a busy customer services department.
All the calls are inbound and will be dealing with general customer questions and updating a database, using on line web chat and converting inbound sales enquires.
Hours are Monday to Friday between 8.30 to 18.00 (37.5 hours) 9-5, 10-6, 8-4
Marc Daniels are working with a household name automotive company based in Bracknell in recruiting a Customer Relations Coordinator.
This role is hybrid-working and has flexible hours.
This is a fantastic opportunity to take the next step in your career with a well-established company that is focused on supporting and developing its employees and has the size to facilitate progression.
Reporting to the Contact Centre Team Lead, the Customer Support Advisor will be the first point of contact in all interactions with the customer and member base, including students, members, employers, and customers, ensuring a first class and personalised experience is delivered.
The role is key in providing exceptional customer service experience and improving customer satisfaction retention rates and increasing sales of qualifications, training, and memberships.
We are working with a growing and innovative Membership body in central London to find their newest Contact Centre team member.
We're on the lookout for a CRM Operations Executive (3-month fixed term position) on behalf of one of our Innovative Loyalty Market Clients to team up with their CRM Ops Manager and rev up their retention delivery.
In this hands on role, you'll ensure sure their CRM program runs like a well-oiled machine-building, setting up, and double-checking campaigns and programs.
Role Details
Support the CRM Manager in boosting their retention and loyalty efforts, ensuring key personalisation and data-led targeting of automated messaging.