Industria Personnel are looking for highly motivated Customer Service Representatives to complement our client's friendly vibrant team on a temporary permanent basis!
Are you an ambitious Customer Service Rep looking for a new career?
We are looking for two individual to join our client in their Customer Relations team, where you will be responsible for logging and assisting with incoming complaints.
Being a professional and confident communicator, you will listen to each customer, understanding their query or complaint.
Following company guidelines and FCA regulations, each call will be logged and allocated to the system to ensure correct investigation.
Customer Support Associate - Temporary Ongoing (Office Based)
As a Customer Support Associate, you will be part of a flexible, multi-skilled, and continuously improving team providing exceptional customer service to both internal and external customers from order input through to order fulfillment.
£11.44 per hour, 37.5 hours per week (Between 9am - 6.30pm Mon - Fri, predominantly 10am - 6pm with a 1 day 10.30am - 6.30pm shift every 2/3 weeks)
We are looking for a dedicated Customer Service Officer to join our customer service team.
This role is crucial in resolving customer needs at the first point of contact and delivering the best outcomes for both customers and the organisation.
You will be the face of our company, acting as an ambassador and embracing new technologies to improve our service.