Our client a leading company within the Healthcare sector is seeking a Customer Issue Resolution Representative to join their business on a temporary contract until December 2024.
As a Customer Issue Resolution Representative you will have the opportunity to tap into your curiosity and collaborate with some of the most innovative and diverse people around the world.
Here, you will make an impact by
End-to-End CIR Management - handling customer issues related to billing, collections and complaint management - this includes disputes, returns, adjustments and collection activities to secure timely payment and short cycle time for customer complaints.
We are seeking an individual with customer service experience, you will have ideally have worked previously within a customer service focused environment, perhaps within an inbound and outbound contract centre or call centre environment.
This position is initial a 12 month fixed term contract.
Who you will be working for
Our Client is a membership organisation located in the City.
We are looking for a dedicated Customer Service Sales Admin to join the team of our client.
The ideal candidate will be committed to providing excellent customer service, managing sales, and working collaboratively within a customer service department.
Joining a small collaborative team, you will be heading and managing B2B contact queries, managing stock intake volumes, document control, order processing & handling manual customer queries.
We are looking for a dedicated Customer Service Sales Admin to join the team of our client.
The ideal candidate will be committed to providing excellent customer service, managing sales, and working collaboratively within a customer service department.
Joining a small collaborative team, you will be heading and managing B2B contact queries, managing stock intake volumes, document control, order processing & handling manual customer queries.
Reporting to the Contact Centre Team Lead, the Customer Support Advisor will be the first point of contact in all interactions with the customer and member base, including students, members, employers, and customers, ensuring a first class and personalised experience is delivered.
We are working with a growing and innovative Membership body in central London to find their newest Contact Centre team member.
The role is key in providing exceptional customer service experience and improving customer satisfaction retention rates and increasing sales of qualifications, training, and memberships.
We are currently assisting a well-known brand in Durham, looking for a Customer Service Representative (CSR) to join their team!
Job Description
A Customer Service Representative (CSR) is the first point of contact for any customer who has a question or an issue with a product or service the company sells.
As a CSR, you'll play a crucial role in ensuring customer satisfaction and maintaining positive relationships with clients.
Customer Service Advisor / Spanish Speaker who is fluent in oral and written Spanish and Englishwith a great combination of administrative, customer service and organisational / planning skills, as well as a good understanding of Microsoft Office is required for well-established company based in Brighton, East Sussex.
If Brighton based, you would work from the office in the centre of the city.
The company is based in a beautiful, modern office, and some of their benefits include onsite caf and bar, Cake Wednesdays, free drinks on Fridays, onsite showers and many more!
Are you looking for an exciting opportunity to showcase your customer service and account management skills?
Our client is a leading marketing company in the heart of Wimbledon and they are searching for a talented Telemarketingprofessional to join their team on a Fixed Term Contract starting from end of April 2024, until February 2025.
We are recruiting for a Sales Administrator / Customer Service Advisor to be part of a small friendly team handling customer enquiries and dealing with the day-to-day challenges of working in a service orientated manufacturing environment.
Would you like to work for a well-established, reputable company?