A great opportunity has become available for a reliable and skilled Customer Relations Officer to join a dynamic regional company recognised for developing and training its staff to succeed in their roles.
Our client is an expanding construction and maintenance company specialising in providing professional and high-quality construction, refurbishment, building maintenance and facilities management services across the south of England.
Based in Portsmouth, you will join them on a full-time, permanent basis, and in return, you will receive a competitive salary of £27,300 per annum and excellent benefits.
Working as part of the sales team, this role is responsible for providing exceptional service to customers, supporting existing relationships and building new relationships to achieve monthly and quarterly sales targets and customer satisfaction goals.
They make and receive telephone calls/emails to manage the sales process including initial solicitation, picture research, price quotation and negotiation, image licensing and problem resolution.
Who you are
You are eager to be part of a growing team and make your mark on a business where no two days are the same.
We are working with a fantastic national organisation who are seeking to recruit x 3 experienced Customer Relations Adviser's to join their team on a permanent basis.
The successful candidates will have a solid customer care background and key duties will involve;
Working on a hybrid model 9-5.30 Monday-Friday, the successful candidates will be joining an established and supportive team where you will provide support and guidance to their customers and clients.
About Us: We are a thriving engineering distributor seeking a dedicated and enthusiastic Customer Services Representative to join our skilled and expanding team.
Position Overview: As a CSR, you will be based in our Aberdeen office/warehouse environment.
Our company values growth, invests in personnel development, and offers an exciting career path for motivated individuals.
Our client, who is a leader in providing an excellent service both in the field in the services they provide and also with the customer contact received to their contact centre are looking for a competent Customer Relations and Experience Coordinator who can be responsible for the management of the Compliments, Complaints, Customer Portal, Customers Satisfaction and Customer Texting Service.
Working in a contact centre environment you must be focused on delivering customer service excellence to ensure the right outcome are achieved.
You must have a positive, professional, and versatile attitude at all times.