The Customer Service Role is expected to work as part of a cohesive centralised Customer Service and communications team and closely with internal functions such as Service Centre Managers, Field Sales Resources and Functional leaders on growth and retention strategies by providing complete and appropriate solutions for every existing customer and prospect to boost retention and top-line revenue growth and margin improvement.
This is a fully office based permanent position working Monday to Friday.
THE OPPORTUNITY
Macildowie are currently recruiting for Customer Service Advisors working for a growing business based in Ashby de la Zouch.
This Account Manager role will suit a confident, well-organised individual with a good eye for spotting new opportunities and who enjoys engaging with new and existing customers.
We are looking for an experienced Telephone Account Manager to join our team based in Coalville.
If you are passionate about packaging, achieving growth aspirations, and prospecting for new business, we would love to hear from you!
Working for a Mutual Building Society in the East Midlands, we have a new opportunity for a Telephone BDM.
The purpose of the role is to build and develop effective relationships with new and existing Mortgage Intermediaries by providing accurate factual advice about their mortgage products and criteria.
This role is Hybrid working 3 days in office and 2 day from home, hours are 8.30 - 5.30 (or 5 with half hr lunch).
We are working with one of the leading online goods ordering business to support them in finding an exceptional Corporate Account Manager to lead the relationship with a number of their key clients.
As a Corporate Account Manager, you will look after a select client group and your responsibilities will include building relationships with strategic clients setting and monitoring volume plans, educating clients on delivery of service and work closely with these clients to improve the service delivered by our client.
This role is remote but will suit a person who is based in the West / East Midlands or Buckinghamshire general location
Providing the Customers with Product Information is done several ways, most of time with the customer calling the Order Processing Team or emailing the team shared inbox.
Macildowie are currently looking for a Sales Administrator for a well established business based in Loughborough.
You will be working in the Sales Order Processing Team assisting our Customers with Product Information, Stock Availability, Pricing and Processing the Sales Orders received.