My client, a global online retailer based in London are recruiting for a CRM Manager to be responsible for email automation and play a pivotal role in utilising data to drive efficient customer relationship management strategies.
The ideal candidate will have experience of being the owner of a CRM platform (Hubspot/Salesforce Marketing Cloud or similar)
Responsible for ownership of email automation platform
Proximity Recruitment are searching for a dynamic CRM & Customer Data Manager (£50,000 Benefits) for a national, leisure business based in Hertfordshire to manage their CRM & take the data driven strategies to a new level as the firm continues to grow.
This role has flexibility to work one day a week from home.
Responsibilities would include
Manage all aspects of the Customer Data Platform (Bloomreach) to ensure the system is optimised and data is maintained to the highest quality.
We are seeking a Customer Relations Manager to ensure their clients receive unparalleled service from the point of exchange to handover.
My client is a a premium private luxury developer, that are dedicated to creating exceptional living experiences.
Job Description
As a Customer Relations Manager, you will be the key point of contact for customers, ensuring a seamless and enjoyable experience during the final stages of their home buying journey.
This is a busy sales and customer service role on the front line, maintaining and growing the company brand in the construction marketplace through a deep and wide targeted approach to Account Management.
This is an exciting opportunity to work as an Internal Key Account Manager to provide sales administration support to the Corporate Development Manager for our thriving client based on the outskirts of Ware.
The successful candidate will be providing world class service in response times to quotes, queries and questions ensuring the customer has the best experience in the market every time through a consistently high standard in both content and speed.
This is a project role to help bridge a gap whilst the company appoints numerous permanent headcount to their team as part of a scale-up of their CRM ops team.
It's therefore likely to be an initial period of 3 months, with the likelihood of extending, based on the time it takes to appoint and onboard the permanent headcount required.
Suitable candidates would be from Fresh Produce preferably, having managed key accounts supplying UK retailers or similar ,with the ability to drive the business growth whilst ensuring customer satisfaction, must have excellent communication skills and have a customer centric approach .Assume responsibility for the management and development of customers, delivery of their KPIs and maintain customer relationships:
In this role you will work alongside the Commercial Director , be responsible for managing key customer accounts ensuring delivery against sales, predicted volumes and gross profit budgets , whilst managing continues delivery of annual growth plans via category management and new business wins in line with company strategy .
Fresh people are currently recruiting for a customer account manager for our client in Fresh Produce based in Kings Hill in Kent.
Manage, support and coordinate the work of the Customer Relations team, motivating individuals to excel in their roles and meet professional and personal development goals.
PURPOSE SUMMARY
You will be responsible for the overall management of the Customer Relations Team, supporting, motivating, and coordinating the complaint workload whilst ensuring regulatory timeframes and departmental key performance (KPI's) are met.
General
Through your day-to-day actions you will ensure fair outcomes for customers whilst adhering to formal processes and policies.
Our client a leading specialist in their industry are looking for a Client Relationship Manager to join their team.
This is a full time office based role with no hybrid working.
The role will be within the Administration department and the ideal candidate will have previous work experience in financial services, with good attention to detail and the desire to learn a variety of processing tasks in a busy office environment.