Be the first point of contact for all inbound Customer Support Enquires into the contact centre.
General
In this role you will be responding to all types of consumer led correspondence so an ability to converse professionally both via verbal and written means is a must!
Our client who is a world leader in their products and aftersales services and who excel in providing an excellent customer service, is keen to recruit additional team members to support the increased business to also support the ability to deliver the best service to its customers.
The Resident/Tenant Liaison Officer role reporting to the Contracts Manager, plays an integral part in ensuring customer issues are resolved in a timely manner.
A new role, driving our customer first value as contracts are delivered by our operational teams.
An exciting opportunity to join Commercial Building Contractor this commercial division specialises in supplying replacement UPVC Windows, doors and wall insulation (EWI) into social housing and public sector clients.
This role will be dealing with the all-round customer relations.
Looking after the order process as part of a team.
We are recruiting for a fantastic opportunity to join a brilliant small business as a Customer Support Adminstration where you will be supporting the Customer Service team taking on various responsibilities, from talking to customers via telephone and email, maintaining good relationships with the customers, and dealing with any queries, escalating the more complex enquiries, taking ownership of customer relations.
To answer inbound sales calls to customers who have enquired through various marketing channels about our direct cremation plans with the objective of answering any queries regarding the plans and setting up sales.
General
Our client is a specialist Company providing Direct Cremation funeral services.
They have grown rapidly since 2015 and are now looking to recruit new members of staff to our Inbound Sales team.
We are recruiting for a fantastic opportunity to join a brilliant small business as a Customer Care Administrator where you will be supporting the Customer Service team taking on various responsibilities, from talking to customers via telephone and email, maintaining good relationships with the customers, and dealing with any queries, escalating the more complex enquiries.
The ideal candidates will be customer focused and will be able to demonstrate a high level of customer service experience.
Due to continued success, this professional and well established company is wishing to recruit 2 enthusiastic and hard working individuals to join their team.
This is a full time permanent opportunity working on a hybrid basis, Monday to Friday, 35 hours per week.
The Resident/Tenant Liaison Officer role reporting to the Contracts Manager, plays an integral part in ensuring customer issues are resolved in a timely manner.
A new role, driving our customer first value as contracts are delivered by our operational teams.
An exciting opportunity to join Commercial Building Contractor this commercial division specialises in supplying replacement UPVC Windows, doors and wall insulation (EWI) into social housing and public sector clients.
The Senior Complaints Officer is dedicated to resolving customer complaints, both orally and in writing, in a timely manner.
They are also responsible for ensuring that issues that could affect other customers are identified and fed back.
To support customers through the final stages of the internal complaints journey, investigating cases on their individual merits, and coming to a decision on the outcome of the case.
You will be supporting the Customer Service team taking on various responsibilities, from talking to customers via telephone and email, maintaining good relationships with the customers, and dealing with any queries, escalating the more complex enquiries, also involving a range of administrative duties.
We are recruiting for an exciting opportunity to join a brilliant small business as a Customer Service Advisor.