Posted by Santander Consumer Finance • £42K/yr to £48K/yr
Reporting to the SCUK CRM Manager, the key purpose of this role is to support the delivery of an effective, fully integrated end-to-end customer retention strategy for SCUK, our Dealers and OEM partners.
This includes providing the data analysis and working on tactical initiatives to support improvements in customer retention.
Santander Consumer Finance UK (SCUK) is based in Redhill, Surrey and provides motor finance to a network of car dealerships throughout the United Kingdom.
Our client, a rapidly growing employer based in central Guildford is looking to recruit a committed, attentive and hard working Customer Support Agent to join a very successful, knowledgeable and passionate team of professionals.
Working for a business and CEO who has reached great strength in the market place, you will be joining a business that continues to grow and a team of friendly professionals that really are passionate about what they do.
With ambitious growth plans over the coming years, this is an opportunity not to be missed.
About Our Client: Our client is a Nationally known Direct Marketing Company, and we're on the lookout for fresh talent.
Are you tired of the monotonous 9-to-5 routine, minimum wage, and limited growth prospects Look no furtherthis Sales Advisor opportunity could be your ticket to that something exciting you're looking for!
They work directly with a big team of Brand Ambassadors and collaborate with renowned brands to expand their customer base through face-to-face residential marketing campaigns as well as business to business and events when requested.
Posted by Nigel Frank International • £55K/yr to £70K/yr
This role is centred around the Customer Experience, and focuses on drawing insight from multiple data sources, and democratizing this across the business to tell them what they are learning and how they can improve.
A well-established organisation are recruiting for a Voice of Customer Manager to join their Data & Insights team in Epsom (Surrey).
They operate a flexible hybrid-working model, where you'll spend 3 days per week working from their modern offices to collaborate with your team and business stakeholders.
We are looking for anexperienced Customer Service professional, experienced in supporting customer throughout their entire journey.
Do you have experience of working within a customer service position and helping business customers via telephone and emails?
You will be responsible for providing product/services information, answering questions, and resolving any emerging problems that customers might face, with accuracy and efficiency.
We are pleased to be supporting our Horley based client who are currently looking to hire 2 x Customer Support Analyst's to join their growing team.
Benefits Include: Pension scheme, increasing holiday with length of service (start at 20 days rising to 25 days), Holiday EXTRA - purchase up to 5 days extra holiday per year, Employee Assistance programmes - health/legal/counselling, award bonus, Simply Health, Season Ticket Loans, Company social activities inc. Summer BBQ, Festive lunch and much more!
This is a fantastic opportunity for someone with strong customer service experience and proficiency in Excel, as you'll be diving into data and spreadsheets regularly.
Working with our Customer Experience team, you'll be responsible for in person customer engagement in communities, before, during and after planned works.
Locations: South London, Aldershot, Reading, Milton Keynes, Oxford and Horley
Do you want to be a part of an innovative and supportive team, where there are great opportunities for career progression and development?
Posted by Nigel Frank International • £55K/yr to £65K/yr
I am working with a global recognisable organisation who are looking for a Voice of Customer to join their data and insights team.
This industry leader has invested heavily into this team and are now looking for an experienced manager to join them and take the lead on a number of exciting projects focused around consumer analytics and customer experience.
You will manage a team of three and support the wider analytics team, taking the lead on all things customer analytics.
We are working with reputable, market leader within the software sector who are looking for 3 x Customer Success Executive to join a well established team.
HYBRID WORKING - 3 days in the office 2 days from home