Posted by Trapeze Recruitment Services Limited • £25K/yr to £26K/yr
You'll be providing excellent customer service using your advanced technology skills to diagnose, resolve issues and maintain a healthy technology and security standard across your customers' technology stack.
Your day-to-day duties will be taking incoming escalated service requests from the Remote Support Engineers.
This includes the need to potentially attend client sites - for anything that cannot be resolved remotely.
Posted by James Frank Associates • £25K/yr to £28K/yr
Our client, a well-established and growing Managed Services Provider is seeking a 1st Line Engineer to join their friendly and highly-technical team on a permanent basis.
Working in the office, our client is looking for a 1st Line Engineer with a minimum of 6 months' experience in a similar 1st Line role, where you have been used to working with clients and being the first point of contact for any technical issues or faults.
As a 1st Line Engineer you will be supporting clients, providing a high level of technical support on a mixture of day to day issues and project work.
We are recruiting for a 1st / 2nd Line Desktop Support Engineer to join an MSP.
Suitable candidates will be skilled and a motivated individual with a passion for technology and a wish to provide exceptional customer support.
Responsibilities
Provide 1st / 2nd line technical support to clients via phone, email & ticketing system Diagnose and troubleshoot software and hardware issues reported by customers.
Posted by INTEC SELECT LIMITED • £30K/yr to £40K/yr
General
Service Delivery Engineer (24/7)
Opportunity
Our trusted partner, a highly reputable cloud solutions provider is hiring a 2nd/3rd line Service Delivery Engineer who is happy to work a varied shift pattern, Monday to Thursday which will involve some night shifts.
The chosen candidate must have a background in 2nd/3rd line support gaining exposure to the following, Office 365, Microsoft Azure, Active Directory and Networking (DNS, DHCP, TCP/IP).
We're looking for someone to join our clients busy and growing team in a dynamic, forward-thinking company.
Our client is a successful service provider with over 25 years of experience delivering top-quality air conditioning, ventilation, plumbing, heating, and minor building works to businesses and residents.
Are you an organised, proactive professional with great communication skills?