An exciting opportunity has arisen for a Customer Support Engineer to join this growing organisation specialising in the design and manufacture of Lighting solutions, based in Kent.
Customers are predominantly based in London and the Southeast.
The main aim of this role will be to support construction projects from design to installation, working closely with lighting designers, electricians and installers.
Our client the UK's leading designer, manufacturer, and installer of bespoke physical security products are looking for a Customer Support Advisor/Engineer to join them on a full time permanent basis.
We would like to clarify that this role does not entail any IT-related duties.
Additionally, it is important to note that this position is not field-based, meaning the responsibilities do not require physical presence outside of the designated workplace.
Our client the UK's leading designer, manufacturer, and installer of bespoke physical security products are looking for a Customer Service Advisor to join them on a full time permanent basis.
The Customer support advisor will be the primary point of contact for all technical queries that cannot be resolved in the field by engineers or the CST (Customer Support Team).
This role involves liaising with various teams to ensure prompt resolution of technical issues raised within the Technical Assistance Request (TAR) system, adhering to strict response timeframes.
Recruiting for Customer Service Coordinator, this represents a great opportunity for experienced individuals to join the team.
Reporting to a fantastic Customer Service Manager, and working within beautiful, modern offices, our client offer attractive remuneration of £29K - £31K , plus a team bonus scheme, based on KPIs, pension scheme, holidays starting at 20 (BH), but rising with service, plus many other perks!
Diamond Search recruitment are delighted to be representing our client, one of the UK's fastest growing companies, a market leader within their sector and a company who reward and recognise hard-work.