Customer Focused Engineer (UX, Switches and Controls) - £27.00/hr PAYE
Jonathan Lee Recruitment has an exciting opportunity for a Customer Focused Engineer (UX, Switches and Controls) to join our client's team in Cranfield.
This is a 12-month contract role with a rate of £27/hr PAYE (inside IR35).
The successful Customer Support Engineer will support our customers and our representatives, understanding their needs, identifying solutions and providing technical support.
This role involves
Networking: Identifying and qualifying additional sales channels and OEM customers and connecting to our customers through social media?
Providing technical support: Growing our business with research institutes through management of our 3rd party sales channels and supporting our OEM inquiries, providing technical support and quotations.
Our client are looking for a positive, friendly and proactive individual to join their Customer Service team their Manchester office.
The successful candidate will be self-motivated with a strong work ethic and customer centric approach, acting as an ambassador for the brand while developing and improving processes and systems to improve efficiency and customer satisfaction.
You will be the first point of contact for customers via telephone, assisting with customer queries while maintaining the exceptionally high level of service they provide.
We are looking for an enthusiastic customer service-focused individual with some previous experience working within the ICT sector, preferably in VoIP / SIP and IP networks.
General
Flotek Group are the fastest-growing Tech Company in the South West providing IT and Comms technology to small & medium businesses.
With regional sales and support locations across the South West, our ambitious growth is focused on our crucial values and fundamental rules, with every product and service delivered with expertise, passion and heart.
Customer Order Processor (Engineering / Construction)
Are you an experienced and capable customer services professional with experience of processing orders for technical equipment looking to work for a leading provider of products and services into the construction industry?