Posted by Jam Management Consultancy Limited T/A JAM RECRUITMENT • £60K/yr to £70K/yr
In this role, you will work directly with our valued clients, understanding their challenges and leveraging our solutions to enhance their customer and user experiences.
Our clients are looking for a focused, customer-driven professional to join their team as a Customer Success Consultant.
As a Customer Success Consultant, you will collaborate across multiple functions to drive client success.
Working with our Customer Experience team, you'll be responsible for in person customer engagement in communities, before, during and after planned works.
Locations: South London, Aldershot, Reading, Milton Keynes, Oxford and Horley
Do you want to be a part of an innovative and supportive team, where there are great opportunities for career progression and development?
The ideal candidate will be passionate about showcasing their technical product knowledge in a customer-centric environment.
In this wide-ranging role, you will be responsible for providing customer onboarding and tailored training.
Providing a detailed knowledge of the system, coupled with a comprehensive understanding of customer needs, will ensure a tailored and world-class service.
Working pattern: Varied shifts including early mornings (store opening), afternoons, late evenings (store closing) and weekends, to be discussed at interview