We are searching for a highly presentable and professional individual with exceptional customer service skills to join our client's business as a Customer Service Assistant, based in Bruntingthorpe.
Here at Stonewater, we are now seeking a Customer Experience Coordinator to take ownership and responsibility for a range of complex enquiries, delivering excellent customer service and a first-time resolution.
You will be the point of expertise for the Customer Service Centre, highlighting training needs to the Customer Service Team Manager.
This will be across repairs, income, tenancy management and lettings and allocations in general needs, supported housing, home ownership and retirement living.
This is an exciting opportunity for an Customer Service Advisor with experience in broking or underwriting who is looking for a non-client-facing role.
In this position, you'll manage daily emails, tickets, and calls on the Helpdesk.
We are recruiting on behalf of a leading insurance company in Leicester that is expanding its team.