In this customer facing/operational role you will be responsible for the management of the change of customer process, ensuring all allocated sites have appropriate terms of supply and any changes are recorded accurately.
About the Role
Working as part of the Customer Data Change of Tenancy team, the role will interface between the Shared Service Centre (SSC) and the back-office operational teams to ensure our customers and partners receive the highest standard of service at all times and that performance levels are achieved.
We are thrilled to offer an exciting and challenging opportunity for a highly skilled and motivated Customer Journey Manager (CJM) to join our client's Cloud Integration CJM Team!
My high-profile banking client is looking for a Customer Journey Manager to join their team Based at their Halifax offices on a hybrid basis (2 days a week on site) on an initial 6-month contract with chance of extensions.