Posted by Nigel Frank International • £55K/yr to £70K/yr
This role is centred around the Customer Experience, and focuses on drawing insight from multiple data sources, and democratizing this across the business to tell them what they are learning and how they can improve.
A well-established organisation are recruiting for a Voice of Customer Manager to join their Data & Insights team in Epsom (Surrey).
They operate a flexible hybrid-working model, where you'll spend 3 days per week working from their modern offices to collaborate with your team and business stakeholders.
Posted by Nigel Frank International • £55K/yr to £65K/yr
I am working with a global recognisable organisation who are looking for a Voice of Customer to join their data and insights team.
This industry leader has invested heavily into this team and are now looking for an experienced manager to join them and take the lead on a number of exciting projects focused around consumer analytics and customer experience.
You will manage a team of three and support the wider analytics team, taking the lead on all things customer analytics.
We're growing and want you to be a part of our journey.
We are looking for a self-motivated individual to provide support to the Consultants in our Croydon Office, managing data, client files, submitting Letters of Authority, managing and dealing with daily post and assisting Consultants in pre-meeting preparation and Client Reviews.
This role is fully office based in our central Croydon office.
We are pleased to be recruiting on behalf a leading and expanding financial services organisation seeking to expand their customer services function.
Candidates will be response for communicating with existing clients offering support services as well as actively identifying potential new business opportunities.
You will liaise with colleagues in the field and support with processing contractual changes, answering ongoing queries from clients and reconciling payments and other information.
Real chance for someone with telephone-based customer service experience within either Financial Services, Banking or Insurance to boost their prospects.
GENUINE CAREER DEVELOPMENT OPPORTUNITY (company known for progressing/supporting staff).
Morton Michels technical team support the direct and wholesale teams dealing with various underwriting referrals and enquiries from all aspects of the customer's journey.
This role would suit someone with commercial combined underwriting experience.
We have an exciting opportunity for an experienced Underwriter to join our childcare specialist business, Morton Michel.