Posted by Nigel Frank International • £55K/yr to £70K/yr
This role is centred around the Customer Experience, and focuses on drawing insight from multiple data sources, and democratizing this across the business to tell them what they are learning and how they can improve.
A well-established organisation are recruiting for a Voice of Customer Manager to join their Data & Insights team in Epsom (Surrey).
They operate a flexible hybrid-working model, where you'll spend 3 days per week working from their modern offices to collaborate with your team and business stakeholders.
Posted by Nigel Frank International • £55K/yr to £65K/yr
I am working with a global recognisable organisation who are looking for a Voice of Customer to join their data and insights team.
This industry leader has invested heavily into this team and are now looking for an experienced manager to join them and take the lead on a number of exciting projects focused around consumer analytics and customer experience.
You will manage a team of three and support the wider analytics team, taking the lead on all things customer analytics.
Whilst we can't make any promises right now, there is often potential for us to take on some seasonal colleagues on a permanent basis after the initial festive contract
Fixed Term Contract - ending on 31st December 2024.
GENUINE CAREER DEVELOPMENT OPPORTUNITY (company known for progressing/supporting staff).
Real chance for someone with telephone-based customer service experience to boost their prospects and get their foot in the door within the UK's biggest sector.