Investigating and resolving customer problems, which may include issuing refunds, arranging returns, or escalating issues to the appropriate department.
Raising customer sales orders and supplier purchase orders on our internal system, ensuring all data entered is accurate.
Sales Administrator
In this role, you will be at the forefront of our client's mission.
Working pattern: varied shifts including early mornings (store opening), afternoons, late evenings (store closing) and weekends, to be discussed at interview
Joining us as a Customer Advisor is a great opportunity, whether it's your first job and you're looking to gain some valuable experience, or you have experience with retail and you're looking for a new challenge, this could be the start of a new career with us.
The hourly rate will increase after 6 months in role.
The hourly rate for this role is £11.44 and up to £12.02 across selected locations within London.
You'll do everything from checking off deliveries to dealing with enquiries or ensuring that the shelves are fully stocked with well-presented products.
At Aldi, you'll never find yourself bored and twiddling your thumbs on the till as a Store Assistant.
Carry out reminder calls to customers for appointments
To co-ordinate and oversee the day to day operation of the Assessment Centre, managing sessions to optimise productivity and customer service, meeting and greeting all customers and visitors and working with clinical colleagues to ensure smooth running of assessments across all relevant channels.
To lead and support the team of Customer and Retailer Care Advisors to achieve high-quality timely responses, service and appropriate solutions which will help to strengthen relationships with and meet the requirements of our customers and retailer network.
Key responsibilities
To conduct daily reviews of outstanding documents and ensure they are prioritised in order to reach a resolution at the earliest opportunity.
To lead and support direct reports ensuring the right activities are being worked in order to deliver targets and objectives.