As a Customer Experience Specialist, you will be the voice of our company, providing unparalleled support and assistance to our valued customers.
Join our dynamic team as a Customer Experience Specialist, where you'll be the frontline ambassador of our brand, delivering exceptional service with every interaction.
Are you ready to embark on a journey where every call is an opportunity to make a difference?
Reporting to the Customer Insight and Improvement Manager, you will support our evolving customer experience strategy.
This is a key role in Markerstudy's Customer Experience team whose main objective is supporting the business to improve the end-to-end experience our customers have.
This is a remote position with the requirement to travel to London once a month.
Your focus will be to understand the individual customer and tailor a product experience that resonates with their needs and highlights the features of our products to their fullest.
As our Product Demonstrator, you'll play a key role in connecting the latest outdoor products with our valued customers.
General
With training provided, you'll be required to bring our outdoor products, from BBQs and electric outdoor ovens to air fryers and grills, to life with taking your exceptional product knowledge and highlighting the features and benefits you fill fit the bill for each and every customer.
Forde Recruitment are currently recruiting for a Customer Experience Team Leader on behalf of our client, An evolving global automotive business supporting customer de-fleet, multiple remarketing channels and a complete range of vehicle preparation services including wholesale and retail ready.
This role requires you to provide excellent and inspirational leadership to the client experience team and wider client stakeholders.
You must have the ability to drive and increase performance by taking a strong customer focus approach, monitoring, and supporting advisors to ensure that business, knowledge base and work processes are adhered to and make sure that department SLAs are being met or exceeded.
They're now looking for customer focused travel industry professionals to join their growing team as a Customer Experience Concierge.
Successful candidates will be responsible for the delivery of an exceptional concierge service to our client's customers and will be responsible for providing day-to-day sales, operational, and administrative support to the sales team and customers, playing an integral part in the overall performance and achievement of our client's targets.
Our client is the ultimate tailor-made holiday company, offering luxury, bespoke travel itineraries using their unique blend of first-hand destination expertise, services, and superb relationships with their carefully selected travel partners.
A position has arisen for a Head of Customer Excellence in Cambridgeshire.
The role will be pivotal in transforming the customer service experience within the Finance sector.
It involves crafting and executing a comprehensive strategy that aligns with the broader objectives of the re-imagining Professional Services initiative.