Posted by Micheldever Tyre Services • £23,795.20/yr
Micheldever Tyres is looking for a customer focused Customer Contact Sales Advisor to handle inbound customer service calls quickly and efficiently, converting enquiries into bookings or sales.
Track, monitor and resolve complaints to maintain customer service standards and maintain superb online reputation by picking up on negative and positive online reviews and resolving them with the help of the operations team.
Look after live chat enquiries through our website, manage inbound email enquiries and complaints, manage inbound social media enquiries and complaints and set up and update customer records, maintaining the CRM database.
Posted by The Royal British Legion • £22K/yr to £24K/yr
We are seeking to appoint a Practice Development Facilitator (Care Trainer) to deliver and facilitate a programme of continuous training and personal development to equip our workforce with the range of skills, knowledge and competencies that enables them to deliver excellent person centred care.
As an embedded practitioner with a focus on work based learning, you will deliver the mandatory training plan and will integrate coaching and role modelling into your practice to inspire learning culture that reflects our values and continuously seeks to improve quality outcomes and experience for our beneficiaries and their families.
You will be an experienced health/care management practitioner with a track record of developing the adult workforce in regulated health and social care.