Posted by Jam Management Consultancy Limited T/A JAM RECRUITMENT • £60K/yr to £70K/yr
Our clients are looking for a focused, customer-driven professional to join their team as a Customer Success Consultant.
As a Customer Success Consultant, you will collaborate across multiple functions to drive client success.
In this role, you will work directly with our valued clients, understanding their challenges and leveraging our solutions to enhance their customer and user experiences.
With over 95 years of experience and with team members across the globe, we know travel and pride ourselves on delivering 5-star customer service and experiences of a lifetime.
We are a world leading tourism company, passionate about helping travellers explore cultures, experience places, and connect with others, to live an enriched life.
This role has a hybrid working arrangement with 2 days per week in our London office and 3 days working remotely from home.
We have a new opportunity available for a Customer Care Advisor to join the team based in Chorley.
You will join us on a full-time, permanent basis and in return, you will receive a competitive salary (depending on level of experience) and great benefits!
About us
Hedges Direct Ltd are online hedging specialists, with decades of industry experience and a culture firmly focused on quality and service.
Posted by Parkside Office Professional • £17.12/hr
Our international client requires an experienced Customer Relations Specialist to join their team for a minimum period of 6 months
The role is responsible for managing and resolving difficult customer situations once escalated from the Level 2 team.
Key skills are showing empathy and understanding of the customer situation, and identifying solutions that maintain the customer's confidence in the brand whilst balancing the commercials.