We have a new opportunity available for a Customer Care Advisor to join the team based in Chorley.
You will join us on a full-time, permanent basis and in return, you will receive a competitive salary (depending on level of experience) and great benefits!
About us
Hedges Direct Ltd are online hedging specialists, with decades of industry experience and a culture firmly focused on quality and service.
Known within the business as Client Services Voice, the Call Centre is responsible for servicing our leading investment clients, and their customers.
Our Call Centre is the heart of our business, and we pride ourselves on excellent communication, attention to detail and our drive to be the best we can.
Main responsibilities will include maintaining contact with existing customers, working to understand their needs and providing specific support and upselling.
Reporting to the Office Manager to act as a Customer Liaison Administrator to support the day-to-day running of the office, ensuring administration services are provided for company staff and as product experience grows, for current and new clients.
Job Overview
We are looking for a dynamic, well-spoken, articulate individual who has proven high-end customer service and administration skills.
Posted by Cummins Mellor Recruitment • £24K/yr to £25K/yr
As a Customer Service Advisor, you would play an essential part in continuing our promise to deliver unrivalled customer service and have the opportunity to develop and grow our customer base.
We are currently seeking a highly motivated individual to join a fantastic customer service team in Burnley.
Working alongside your dedicated Field Sales Representative, you will be responsible for the following activities within your given territory.
Are you a natural customer care advocate with extensive customer service experience and like the sound of furthering your career and potential in the IT industry by joining a leading Healthcare solutions company?
We are working with one of the UK's largest developers of pharmacy software solutions who pride themselves not only on the quality of their products but on delivering an exceptional customer service and customer experience at every stage.
Do you work in a Pharmacy and would relish a change in career path?
It is a fast moving, challenging role that will give you great exposure to our vibrant customer base where you will have a direct influence over the service that we provide.
This role will put you at the fore front of our Business Centre.