The role will report to the Logistics & Customer Care Manager, supporting a multitude of teams within the organisation, with direct interactions with the warehouse team, Customer Care Team.
The Logistics - Customer Support Executive will also be responsible for arranging the movement of goods from the designated warehouses to our customers (outbound dispatches of material), working closely with the warehouse team.
The Logistics - Customer Support Executive will also have the responsibility to ensure all costs are correctly entered into our ERP platform.
Management of customer orders from receipt to delivery.
General
You will be responsible for the full order process, including dealing with the customer, arranging delivery, liaising with the warehouse to ensure collection.
The main job function will be to deliver excellent customer experience to all clients across all aspects of the process from client on-boarding, quoting, reporting, invoicing, and managing all incoming customer communications in a swift and professional manner.
If you are a school leaver/fresh graduate looking to develop your skills and progress within an office environment or have a background in retail and are looking for a change then please do get in touch!
We have a fantastic opportunity for a Customer Service Coordinator to kick start their career for an exciting and growing customer service team based in Hemel Hempstead.
With a turnover more than £500M, and over 700 staff in the UK, they now seek a Customer Service Adviser.
£28,000 per annum, with an achievable £35,000 OTE
Our client is a leading and successful privately owned automotive network, operating over 30 sites across London, Essex, Hertfordshire, Suffolk, Buckinghamshire, Bedfordshire and Cambridgeshire, on behalf of the industry's biggest manufacturers.
The main job function will be to deliver excellent customer experience to all clients across all aspects of the process from client on-boarding, quoting, reporting, invoicing, and managing all incoming customer communications in a swift and professional manner.
If you are a school leaver/fresh graduate looking to develop your skills and progress within an office environment or have a background in retail and are looking for a change then please do get in touch!
We have a fantastic opportunity for a Customer Service Coordinator to kick start their career for an exciting and growing customer service team based in Hemel Hempstead.