Handle and resolve inbound calls as well as complete outbound calls with customers who are suffering financial difficulty.
General
Juice is delighted to be supporting a leading organisation in Stroud, in their search for a Customer Service Advisor.
Working within the Collections team, the ideal candidate will have the set objective of maximising cash collections and minimising bad debt through excellent customer service and effective debt recovery processes.
The Customer Support role is a crucial position within the business, primarily focused on providing exceptional service and support to the clients and customers.
The role involves direct interaction with customers, problem-solving, and ensuring customer satisfaction.
Our client is a large-scale enterprise in the retail industry, with a team of over 1,000 employees.
Our Guardcover team specialising in lifestyle products are looking for energetic Customer Service Representatives to join their established team.
We are looking for individuals who have a passion for Customer Service and are friendly and engaging and are looking to join an organisation where they can build and progress their career.
The products that you will be working with range from Pet, Music, Cycling and Photography, so if you have a love for animals, are an inspiring photographer, passion for music, cycle enthusiast or simply want to join a company who will help you establish and grow your career we want to hear from you!
Preparation, amendment and submission of quotation documents, service specifications and tender applications, service schedules and the administration of terms and conditions.
This is a superb opportunity for a fun, hard-working and ambitious individual to secure a position with genuine prospects for customer services career development and progression in the short to medium term.
Due to its consistent growth, we are delighted to be working again with an exciting tech company focused on gift experiences.