Closing date: 10-06-2024 Customer Team Leader Location: First Bed and Pine Raglan Precinct, Townend Road, Caterham, CR3 5UG Pay: £13.32 per hour Contract: 24 hours per week regular overtime, permanent, part time Working pattern: Varied shifts including early mornings (store opening), afternoons, late evenings (store closing) and weekends, to be discussed at interview.
You must be aged 18 or over to be a customer team leader at Co-op, as you'll need to authorise age-related sales.
Full, paid training provided You can now apply for this role using your mobile device (no CV needed!)
You will handle and resolve complaints regarding order and delivery issues.
This is very different to the average Contact Centre role; you will be handling incoming calls and taking information, asking questions to ensure high quality of information is obtained, liaising with internal and external contacts, and providing important input into the outcome of each and every call.
Kenneth Brian Associates are working with a well known organisation based in Purley, who are looking for Contact Centre Agents to join their buzzy team!
Customer Service Advisor working within the telephone call centre in Adult Social Care
To provide information and advice for service users, carers and care professionals.
To work as part of a team within Bromley Assessment & Care Management Division, to provide a high quality, prompt and effective front-line service to the public and other professionals: