We are looking for a Customer Care Executive to deliver exceptional support and service to our customers, addressing escalations beyond the Customer Service team's remit.
This role involves managing complaints with professionalism and efficiency, driving improvements in customer experience, and supporting continuous improvement efforts.
It is a fast moving, challenging role that will give you great exposure to our vibrant customer base where you will have a direct influence over the service that we provide.
This role will put you at the fore front of our Business Centre.
As an O2 Retail Advisor, your main role will be to deliver outstanding in-store performance and customer care, while working together with your team to meet your store's wider goals.
We provide plenty of notice to accommodate your schedule.
Flexibility is essential in our stores, and you may be required to work additional hours as needed.
The Care Assistant role offers homecare services to all our customers ranging from Health & Wellbeing activities, housekeeping, personal care, to companionship.
By helping people maintain their independence in their own home and delivering exceptional care that's best in class.
At Audley Care, we're proud of the way we're enriching people's lives.
Posted by Morgan Parkes Recruitment Limited • £25K/yr to £26K/yr
Description
We are currently recruiting for a competent and enthusiastic Customer Service Advisor with excellent communication skills to join a small team within a busy, successful and well-established company based in Tanworth in Arden, near Solihull.
General
The role requires an experienced Customer Service Advisor is able to multi task answering incoming queries effectively using predominantly email and live chat.
This company prides itself on excellent staff retention due to their friendly environment, great benefits and career development opportunities.