We are looking for ambitious and motivated Customer Care Agents to join an energetic team that supports everyday banking customers.
You will be supporting providing telephone support with account queries, amendments, complaints, applications, and escalating complex complaints and reports of fraud to specialist teams.
You will be required to work 37.5 hours per week, working shifts across Monday-Friday, between the hours of 08:00-20:00.
Due to an increase in workload volumes, we are looking for candidates who have a passion for customer service to join the team on a temporary basis at our key site in Dearne.
Angard Staffing is the dedicated provider of Customer Service Advisors to Royal Mail's contact centres across the UK.
A Customer Service Representative (CSR) is the first point of contact for any customer who has a question or an issue with a product or service the company sells.
As a CSR, you'll play a crucial role in ensuring customer satisfaction and maintaining positive relationships with clients.
General
We are currently assisting a well-known brand in Durham, looking for a Customer Service Representative (CSR) to join their team!
Duties and responsibilities: Ensure all contact (calls, emails, online, Social Media) received are handled professionally and courteously, and recorded on the system
Your role will involve managing all customer-related issues through to resolution, by direct communications with our internal and external Customers a long with coordinating the administration of the department to ensure it operates efficiently and effectively.
A leading house builder have a requirement for a Customer Care Coordinator to join their Customer Care team based in Warrington initially on a 6 month fixed term contract.