The First Line Team Leader is responsible for leading the team of First Line Support Analysts.
The role is responsible for the completeness and accuracy of the Shift and On-Call patterns and the general wellbeing of the First Line Team as well as other team leadership duties as defined below.
You will act as the escalation point for the First Line Team, ensuring that the team who support our clients respond to all queries and issues within defined quality and within S.L.A.
Reporting to the Head of Customer Support, my client is seeking a dynamic and experienced Customer Excellence Manager to join their team.
The successful candidate will play a crucial role in ensuring the highest standards of customer service and risk management across all aspects of their operations.
This senior management role will be responsible for overseeing and managing the Managers who lead our Quality Auditing (QA) team, Complaints team, technical and Credit Risk team.
Working as part of the Customer Operations Team, you will be responsible for ensuring all customers and consumers are offered the best possible service and implement complain resolution strategies across the company.
They re looking to employ a highly driven Customer Services Specialist to join the team at an exciting time of growth and development.
Our client has an impressive portfolio of products and partners with some of the leading research laboratories to offer well researched tools to support their patients in reaching health & wellbeing across the UK, Europe, The Middle East and Asia.
Do you hold current Customer Service experience
Are you looking to join part of a small, friendly team within a niche industry sector?
Closing date: 10-06-2024 Customer Team Leader Location: First Bed and Pine Raglan Precinct, Townend Road, Caterham, CR3 5UG Pay: £13.32 per hour Contract: 24 hours per week regular overtime, permanent, part time Working pattern: Varied shifts including early mornings (store opening), afternoons, late evenings (store closing) and weekends, to be discussed at interview.
You must be aged 18 or over to be a customer team leader at Co-op, as you'll need to authorise age-related sales.
Full, paid training provided You can now apply for this role using your mobile device (no CV needed!)
Closing date: 06-06-2024 Customer Team Leader Location: 12-14 Madrid Road, Guildford, GU2 7NT Pay: £13.32 per hour Contract: 24 hours per week regular overtime, permanent, part time Working pattern: Varied shifts including early mornings (From 6:00am), afternoons, late evenings (Until 10:00pm) and weekends, to be discussed at interview.
You must be aged 18 or over to be a customer team leader at Co-op, as you'll need to authorise age-related sales.
Full, paid training provided You can now apply for this role using your mobile device (no CV needed!)
We're looking for Customer Team Leaders to join our team at Co-op.
Closing date: 31-05-2024 Customer Team Leader Location: 12-14 Madrid Road, Guildford, GU2 7NT Pay: £13.32 per hour Contract: 16 hours per week regular overtime, 3 month temporary contract, part time Working pattern: varied shifts including early mornings (from 6am), afternoons, late evenings (until 10pm) and weekends, to be discussed at interview Full, paid training provided You can now apply for this role using your mobile device (no CV needed!)
You must be aged 18 or over to be a customer team leader at Co-op, as you'll need to authorise age-related sales.
We're looking for Customer Team Leaders to join our team at Co-op.
Closing date: 04-06-2024 Customer Team Leader Location: 48 Woodbridge Hill, Guildford, GU2 9AB Pay: £13.32 per hour Contract: 20 hours per week regular overtime, permanent, part time Working pattern: varied shifts including early mornings (store opening), afternoons, late evenings (store closing) and weekends, to be discussed at interview Full, paid training provided You can now apply for this role using your mobile device (no CV needed!)
You must be aged 18 or over to be a customer team leader at Co-op, as you'll need to authorise age-related sales.
Closing date: 07-06-2024 Customer Team Leader Location: 82-84 Chessington Road, Ewell, KT19 9GG Pay: £13.32 per hour Contract: 16 hours per week regular overtime, permanent, part time Working pattern: Varied shifts including afternoons (From 2.00pm) late evenings (Until 10.00pm) and weekends, to be discussed at interview.
You must be aged 18 or over to be a customer team leader at Co-op, as you'll need to authorise age-related sales.
Full, paid training provided You can now apply for this role using your mobile device (no CV needed!)
We are pleased to be supporting our Horley based client who are seeking a Project Support Coordinator to join their growing team.
This is a fantastic opportunity for someone with at least 6 months commercial office experience who is looking to take that next step in their career!
You will be joining a fast-growing technology-based business that has built a market leading position in the provision of energy data and services with a proven track record for constant innovation.