A Customer Service Representative (CSR) is the first point of contact for any customer who has a question or an issue with a product or service the company sells.
As a CSR, you'll play a crucial role in ensuring customer satisfaction and maintaining positive relationships with clients.
General
We are currently assisting a well-known brand in Durham, looking for a Customer Service Representative (CSR) to join their team!
As a Customer Service Representative, you will be responsible for providing exceptional customer service and support to our clients.
This position requires excellent communication skills, both verbal and written, as well as the ability to multitask and problem-solve in a fast-paced environment.
Duties
- Ensure inbound and outbound calls are handled efficiently and professional manner.
As a customer service representative, you will be handling various extensive duties from liaising directly with UK & international clients to prospecting and generating business leads.
This role involves various customer service duties as the main forefront contact for any inventory or product queries.
You will be a responsive operative in managing and organising main B2B external accounts and ensuring that all clients receive the utmost attention.
Industria Personnel are looking for highly motivated Customer Service Representatives to complement our client's friendly vibrant team on a temporary permanent basis!
Are you an ambitious Customer Service Rep looking for a new career?
Looking for a Customer Service representative to join a great lifestyle business based in London (Shoreditch)
Competitive salary generous profit share bonus
The role
To provide assistance to the Sales Team and the Customer Service Team by placing orders, invoicing clients, responding to emails, answering phone calls, resolving issues and assisting Sales Managers.