The position of Customer Service Specialist is within our Rapid Diagnostics business working across the UK.
This role requires you to work in line with the standard operating procedures whilst ensuring all KPI's are achieved.
As part of our clients Rapid Diagnostics is part of our clients Diagnostics family of businesses, bringing together exceptional teams of experts and industry leading technologies to support diagnostic testing which provides important information for treatment and management of diseases and other conditions.
We are looking for a good customer service person able to deal with the process from start to finish
Please note this role is a hybrid role based in Hayes Middlesex and as you can see a full job description and we need to see a similar job description on your cv
Please note I need the below in your spec if you have done this and also we can not have any gaps in your cv if you have any please fill in what you have done even if it is looking for work
They re looking to employ a highly driven Customer Services Specialist to join the team at an exciting time of growth and development.
Our client has an impressive portfolio of products and partners with some of the leading research laboratories to offer well researched tools to support their patients in reaching health & wellbeing across the UK, Europe, The Middle East and Asia.
Do you hold current Customer Service experience
Are you looking to join part of a small, friendly team within a niche industry sector?
As a Customer Experience Specialist, you will be the voice of our company, providing unparalleled support and assistance to our valued customers.
Join our dynamic team as a Customer Experience Specialist, where you'll be the frontline ambassador of our brand, delivering exceptional service with every interaction.
Are you ready to embark on a journey where every call is an opportunity to make a difference?
They are looking to employ a highly driven Customer Services Specialist to join the team at an exciting time of growth and development.
Our client has an impressive portfolio of products and partners with some of the leading research laboratories to offer well researched tools to support their patients in reaching health & wellbeing across the UK, Europe, The Middle East and Asia.
Do you hold current Customer Service experience
Are you looking to join part of a small, friendly team within a niche industry sector?
As a customer care expert, you will be a pivotal link to the Ecomm team, supporting day-to-day operations to deliver a full customer journey, whether its owning and driving FAQs changes to drive positive deflection, website auditing and amendments or reporting on and sharing tangible customer feedback to deliver improvements.
You also work collaboratively with other functions across the business and externally.
A growing client of ours are seeking an experienced customer care consultant to join their small but growing team, where you will be providing both first and second line support for customers.
You will be taking full ownership and responsibilities for delivering services to their customer base in line with agreed SLA's, and you will receive full training on the specific software product, as well as the market that it is used within.
You will also have the opportunity to work within wider projects throughout the business unit.