As a Customer Experience Specialist, you will be the voice of our company, providing unparalleled support and assistance to our valued customers.
Join our dynamic team as a Customer Experience Specialist, where you'll be the frontline ambassador of our brand, delivering exceptional service with every interaction.
Are you ready to embark on a journey where every call is an opportunity to make a difference?
We are seeking an outstanding Customer Care Representative to support our client's team based in Warrington.
This is a fast-paced role critical to the UK Service Team's success, it requires excellence in customer care, strong relationship building, accuracy, attention to detail and the ability to prioritise workload.
Working to KPI's and service budgets, the role will be supporting the requirements of internal and external customers, processing and maintaining accurate maintenance records onto the ERP system, whilst providing administrative support to the UK Fleet of Engineers, including planning & dispatching engineers to jobs where required.