This role offers an exciting opportunity to play a vital role in ensuring customer satisfaction by handling orders, managing accounts, and providing proactive support.
We are currently seeking a motivated and dynamic individual to join our clients' team as a Customer Service Coordinator.
Focusing on the customer's journey and exploring ways to enhance this with store and internal colleagues.
To embrace a team culture that focuses on providing amazing store support, strong central collaboration and brilliant communication.
You will do this in the following ways
Being naturally curious about the experience our customers receive and ambitious to find ways to improve this by working with all colleagues, both in store and at the Support Centre.
We've got 300 stores and have just hit record sales.
As Britain's largest specialist tile retailer, selling only the very best quality on-trend products, £1 of every £3 spent in the UK domestic tile market is spent with us.