Below are core duties of the position which will be shared between the two CX Managers.
With our client's business in a maturing phase, we are looking for an individual who can support them in devising and establishing foundational processes and tracking that enables growth and innovation in the future.
To reiterate, the below will be delivered jointly with the existing CX Manager.
Posted by Australasian Recruitment Company • £16/hr
CUSTOMER SERVICE REPRESENTATIVE
Managing four email inboxes and responding to customer enquiries and queries.
Actively seeking and obtaining missing information from event registering customers.
General
A fantastic 3 week temporary opportunity for a Customer Care Representative working for one of the UK's longest running events organisers operating over 50 events globally.
The ideal candidate will have a relevant Telecare experience or a related background.
The role will involve: Understanding key aspects of Telecare,such as client support, equipment handling, and emergency protocols,is essential for delivering effective and reliable services.
Candidates or team members with direct experience in Telecare or similar roles adapt faster and provide valuable insights.
Handle Recruitment is seeking sales professionals with excellent client service skills to join a highly regarded media brand within their events stream of the business, managing their banking event portfolios.
Using a combination of outbound communication and exceptional relationship management you will ensure delegates are provided with a premium experience and ultimately encouraged to return year after year.
This is a fantastic opportunity to work with a very well-known brand, with the potential to become a long term member of the team.