You should be an action-taking, perfectly-comfortable-working-solo, kind and dedicated person who takes the role of making and keeping customers happy VERY seriously.
Firstly, you're a fantastic Communicator with real empathy for those around you and the problems they have.
Are YOU the Customer Service Leading Superhero We're Looking For
My clients are now recruiting a Contract Manager to join the Facilities Management team on a PFI venture, to be responsible for the delivery of the contract, working with the Senior Contracts Manager to effectively manage relationships with the client and other key stakeholders in line with performance and contractual measures.You will ensure the full delivery of all contractual services to enable the client to conduct its business through an integrated FM solution.You will be responsible for managing a team of mobile/static workforce with an element of administration, and subcontractor management.
General
PLEASE READ CAREFULLY - BASED IN NORWICH, NORFOLK - START IMMEDIATELY
Introduction to the projects/department
Norwich School BSF PFI consists of one secondary and five primary schools, locations surround the Norwich ring road with easy access.
The role will involves speaking with customers on the telephone, organising diaries, logging correspondence, some data inputting updating systems, obtaining and authorising quotes, attending meetings and much more.
The company are long established and successful and are seeking a new team member to manage and deliver their administration process for their clients.
We are recruiting for an excellent role based with our client in Norwich.
The Role: As a Customer Service Professional, you will be the first point of contact for our customers, providing support and delivering a superior service experience.
Our client is a dynamic and fashion-forward brand, known for our innovative designs and commitment to exceptional customer service are expanding their global presence, seeking a passionate Customer Service Professional to join their team.