Join the Customer Service team and enjoy a comprehensive benefits package designed to support your financial security, work-life balance, and overall well-being:
About the Role: Do you want to earn money for the festive season and are you able to efficiently handle queries through various communication channels?
Posted by Employment Specialists Ltd • £45K/yr to £55K/yr
An independent Insurance Broker with a reputation for tailored and quality service, is continuing to grow and is looking to recruit another talented Commercial Insurance professional into their Client facing team of Account Executives.
As a Commercial Account Executive, you will take over a substantial portfolio of commercial clients spanning various sectors and policies, and your role will be vital in managing these accounts.
By collaborating closely with the Commercial Account Handlers, you will foster strong relationships with clients and assess their insurance and risk management requirements.
A leading IT services company is looking for a dedicated Customer Service Advisor to join their team.
This role is an excellent opportunity for someone who is passionate about customer service and interested in IT, as it involves supporting clients through inbound calls, emails, and ticketing systems.
The Customer Service Advisor will be a crucial part of the support team, ensuring customers receive prompt, effective resolutions to their technical queries and issues.
The Professional Services Practice is a dedicated team committed to providing risk and insurance solutions for large clients in the sector.
This role offers the opportunity to join a large and diverse team of professionals working collaboratively toward a common goal with a focus on knowledge growth and personal development.
We sit across the full range of sub-sectors with clients including banks, law firms, consultancies, Tech, communications, facilities management, testing & inspection and many more.
This role focuses on monitoring, evaluating, and enhancing service delivery, implementing best practices, and leading initiatives that improve customer satisfaction, compliance, and operational efficiency.
The Service Quality & Improvement Lead is responsible for driving continuous improvement in the quality of services, ensuring that organizational performance meets high standards of excellence.
The role requires collaboration with internal teams and stakeholders to embed a culture of continuous improvement across all service areas.