Answer account holder query calls, provide basic technical support to our account holders, respond to email queries using Freshdesk ticketing system, processing account holder applications, provide sales advice to new account applicants, provide advice to existing account holders, raise credit and debit invoices and make adjustments to accounts.
General
Our Client is fast growing multi-award winning Group of businesses providing Debit/Credit Card Processing Facilities to small businesses, retailers and charities.
They are looking for energetic and motivated graduates to join our small but friendly customer services team based in Northampton.
We are currently recruiting on behalf of our highly esteemed and reputable client based in Northampton who are seeking a Membership Experience Advisor to join their team on a full time.
Customer Service Administrator; Swan Valley, Northampton
Ongoing Temporary Role
Join a leading logistics organisation based in Swan Valley, Northampton, renowned for their commitment to excellence in providing logistical solutions.
Manage the administration, order placement, customer calls for all accounts.
General
As Account Executive/Customer Service you will be responsible for the customer service functions for all accounts as well as managing a specific portfolio of small to medium sized customers.
Our client, based in Northampton require an Account Executive/Customer Service individual to join their team to strengthen existing customer relationships and expanding products into existing customers and increasing customer satisfaction.