As a Customer Care Specialist, you'll be at the forefront of our super-duper service strategy, ensuring our clients receive top-notch support and assistance.
Day to Day
Identifying "at risk" accounts and proactively reaching out to offer support, additional training, or to resolve issues related to our software, sales, or customer service.
Are you passionate about delivering exceptional customer service
Do you excel at turning problems into opportunities?
Our client, a global scientific organisation based in Rotherham are seeking to recruit a Customer Care Associate, to their fabulous team.
This is a really exciting time to join the company as they are rapidly expanding.
Based within beautiful refurbished offices with excellent benefits such as generous holidays, free parking, pension, healthcare, exceptional progression and a really friendly and supportive team and Manager.
This Customer Service Advisor role will involve handling a high volume of VCC transactions to ensure these are reconciled and authorised, working with colleagues within TC Support and the wider business, too.
This is a great opportunity for a team player who has first-class attention to detail, customer service experience, and is highly numerate.
You will provide industry-leading support throughout our Reconciliations Function.
Our Contact Centre is the heart of our business, and we pride ourselves on excellent communication, attention to detail and our drive to be the best we can.
We are supporting them as they look to recruit 10-11 talented Customer Service Advisors on a full-time basis starting on 9th July 2024 in their brand new, state of the art office in Sheffield city centre.
CCP are delighted to be working with an existing client who are a market-leading digital-first SAAS organisation, who are expanding due to exceptional business performance.
Are you a diligent and hardworking Customer Service Advisor
Do you want to be part of a new vibrant team looking to achieve the best results?