A Customer Service Representative (CSR) is the first point of contact for any customer who has a question or an issue with a product or service the company sells.
As a CSR, you'll play a crucial role in ensuring customer satisfaction and maintaining positive relationships with clients.
General
We are currently assisting a well-known brand in Durham, looking for a Customer Service Representative (CSR) to join their team!
We are pleased to be supporting our Horley based client who are currently seeking a Customer Support Analyst to join their growing team on a 12 month fixed term contract.
This is a fantastic opportunity for someone with strong customer service experience and proficiency in Excel, as you'll be diving into data and spreadsheets regularly.
Our client a leading company within the Healthcare sector is seeking a Customer Issue Resolution Representative to join their business on a temporary contract until December 2024.
As a Customer Issue Resolution Representative you will have the opportunity to tap into your curiosity and collaborate with some of the most innovative and diverse people around the world.
Here, you will make an impact by
End-to-End CIR Management - handling customer issues related to billing, collections and complaint management - this includes disputes, returns, adjustments and collection activities to secure timely payment and short cycle time for customer complaints.