My client is looking for a Customer Service Coordinator based in Lichfield, you will report to the Head of Customer Services and provide world-class customer service support function to Franchisees and customers across all market sectors.
You will be required to understand the franchisee's business objectives and the support they will require at various stages of the company's journey.
You will be required to build and develop strong working relationships with the Franchisees, promoting a collaborative and mutually respectful partnership.
Matter opening and inputting new clients on the system.
General
The Billing Assistant will play a pivotal role in matter opening, managing work in progress (WIP), liaising with a broad range of stakeholders including senior lawyers, billing colleagues and PA's internationally.
An excellent opportunity to join a world renowned law firm in the billing and accounting team .